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Theradia Wellness
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Indulge in the ultimate outdoor wellness experience with the Mande Spa USA MW20, the largest sauna in our collection. Designed for families or groups of friends, this premium 6-person sauna delivers spacious comfort, European craftsmanship, and long-lasting durability. Expertly handcrafted in Lithuania, the MW20 combines authentic sauna tradition with modern design to create a luxurious backyard retreat.
The MW20 isn’t just a sauna—it’s a wellness destination designed for deep relaxation, rejuvenation, and connection. With its spacious interior, luxurious features, and European craftsmanship, it’s the perfect addition to transform your backyard into a high-end spa experience.
Choose the Mande MW20 ThermoWood® Outdoor Sauna to enjoy elevated comfort, sustainable materials, and timeless design. Experience European wellness traditions in a sauna built to last for years of outdoor enjoyment.
Own your sanctuary. Experience MW20.
Indulge in the ultimate outdoor wellness experience with the Mande Spa USA MW20, the largest sauna in our collection. Designed for families or groups of friends, this premium 6-person sauna delivers spacious comfort, European craftsmanship, and long-lasting durability. Expertly handcrafted in Lithuania, the MW20 combines authentic sauna tradition with modern design to create a luxurious backyard retreat.
The MW20 isn’t just a sauna—it’s a wellness destination designed for deep relaxation, rejuvenation, and connection. With its spacious interior, luxurious features, and European craftsmanship, it’s the perfect addition to transform your backyard into a high-end spa experience.
Choose the Mande MW20 ThermoWood® Outdoor Sauna to enjoy elevated comfort, sustainable materials, and timeless design. Experience European wellness traditions in a sauna built to last for years of outdoor enjoyment.
Own your sanctuary. Experience MW20.
Shipping times for saunas may vary based on the season and the specific model ordered. For an accurate estimate and to begin planning your delivery, please contact us at support@theradiawellness.com
All saunas are shipped via LTL (less-than-truckload) carriers. Once your sauna ships, you will receive a notification, followed by a call from the carrier to arrange delivery. While we strive to accommodate your schedule, delivery dates are ultimately determined by the carrier’s availability.
Note: Deliveries to islands will incur additional fees, and customers are responsible for 100% of these extra costs.
Your sauna purchase includes curbside delivery to the address provided at checkout.
Upon delivery, please inspect the exterior of your shipment. Saunas arrive securely packaged in an OSB wooden box. Once the driver safely offloads the pallet, you are responsible for moving the components to your installation site. Most parts are manageable for able-bodied individuals, but we recommend having 1–2 people to assist. A dolly or cart can help with heavier pieces.
If your delivery address is not accessible to the carrier’s trailer, you must meet the driver at an alternative safe location. We recommend renting a trailer and transferring the sauna components at the designated site.
Customers are responsible for all ferry-related costs. If ferry service is required, notify us at the time of purchase. If the driver cannot safely board the ferry, you will need to meet the delivery on the mainland.
If you cancel your order while it’s in transit or cannot accept delivery within the scheduled timeframe, you will be responsible for both the original and return shipping costs, plus a 50% restocking fee.
If delivery cannot be completed due to isolation or other issues, you have these options:
We do not ship directly to Alaska or Hawaii. However, we can send your sauna to a freight forwarder of your choice. Once delivered to the forwarder, Theradia Wellness is not responsible for damages incurred afterward.
Warranty claims will be honored per policy, but all associated shipping fees are the customer’s responsibility.
Theradia Wellness accepts returns of unopened products within 30 days of receipt.
To initiate a return, contact support@theradiawellness.com
Once you place your order, your sauna is packaged and prepared for pickup. You’ll receive tracking information as soon as it ships.
When your sauna reaches the nearest regional terminal, the carrier will contact you to schedule delivery (usually 24 hours in advance). Deliveries are by appointment only and require a signature. Appointment windows are typically four hours.
Standard delivery is to your curbside or driveway, depending on accessibility. For additional services, arrange and pay directly with the delivery company.
For challenging delivery sites (remote locations, long driveways, apartment complexes, stairs, etc.), inform the freight carrier when scheduling your appointment.
Your sauna will arrive in a box strapped to a pallet. Plan ahead for disposal or storage of packing materials.
Review the sauna assembly overview before delivery to ensure smooth installation.
We recommend keeping your schedule flexible. While we coordinate for smooth delivery, carriers may arrive early or late, with limited communication.
Sauna includes curbside delivery. The driver will offload with a lift gate.
Inspect for major exterior damage (minor box scuffs are normal).
The sauna will arrive strapped on a single pallet, movable with a pallet jack.
Have at least two people available to help. Drivers are not required to move the pallet beyond curbside but may assist if possible.
If a carrier cannot complete delivery:
Smaller Truck: Theradia Wellness can arrange a smaller truck via a third-party carrier (additional costs apply).
Terminal Pickup: Pick up your sauna at the terminal using a pickup truck or trailer.
Important: Refusing delivery without choosing these options makes you responsible for return shipping, re-delivery, or storage fees.
Complete your purchase with these recommended products
Indulge in the ultimate outdoor wellness experience with the Mande Spa USA MW20, the largest sauna in our collection. Designed for families or groups of friends, this premium 6-person sauna delivers spacious comfort, European craftsmanship, and long-lasting durability. Expertly handcrafted in Lithuania, the MW20 combines authentic sauna tradition with modern design to create a luxurious backyard retreat.
The MW20 isn’t just a sauna—it’s a wellness destination designed for deep relaxation, rejuvenation, and connection. With its spacious interior, luxurious features, and European craftsmanship, it’s the perfect addition to transform your backyard into a high-end spa experience.
Choose the Mande MW20 ThermoWood® Outdoor Sauna to enjoy elevated comfort, sustainable materials, and timeless design. Experience European wellness traditions in a sauna built to last for years of outdoor enjoyment.
Own your sanctuary. Experience MW20.
Shipping times for saunas may vary based on the season and the specific model ordered. For an accurate estimate and to begin planning your delivery, please contact us at support@theradiawellness.com
All saunas are shipped via LTL (less-than-truckload) carriers. Once your sauna ships, you will receive a notification, followed by a call from the carrier to arrange delivery. While we strive to accommodate your schedule, delivery dates are ultimately determined by the carrier’s availability.
Note: Deliveries to islands will incur additional fees, and customers are responsible for 100% of these extra costs.
Your sauna purchase includes curbside delivery to the address provided at checkout.
Upon delivery, please inspect the exterior of your shipment. Saunas arrive securely packaged in an OSB wooden box. Once the driver safely offloads the pallet, you are responsible for moving the components to your installation site. Most parts are manageable for able-bodied individuals, but we recommend having 1–2 people to assist. A dolly or cart can help with heavier pieces.
If your delivery address is not accessible to the carrier’s trailer, you must meet the driver at an alternative safe location. We recommend renting a trailer and transferring the sauna components at the designated site.
Customers are responsible for all ferry-related costs. If ferry service is required, notify us at the time of purchase. If the driver cannot safely board the ferry, you will need to meet the delivery on the mainland.
If you cancel your order while it’s in transit or cannot accept delivery within the scheduled timeframe, you will be responsible for both the original and return shipping costs, plus a 50% restocking fee.
If delivery cannot be completed due to isolation or other issues, you have these options:
We do not ship directly to Alaska or Hawaii. However, we can send your sauna to a freight forwarder of your choice. Once delivered to the forwarder, Theradia Wellness is not responsible for damages incurred afterward.
Warranty claims will be honored per policy, but all associated shipping fees are the customer’s responsibility.
Theradia Wellness accepts returns of unopened products within 30 days of receipt.
To initiate a return, contact support@theradiawellness.com
Once you place your order, your sauna is packaged and prepared for pickup. You’ll receive tracking information as soon as it ships.
When your sauna reaches the nearest regional terminal, the carrier will contact you to schedule delivery (usually 24 hours in advance). Deliveries are by appointment only and require a signature. Appointment windows are typically four hours.
Standard delivery is to your curbside or driveway, depending on accessibility. For additional services, arrange and pay directly with the delivery company.
For challenging delivery sites (remote locations, long driveways, apartment complexes, stairs, etc.), inform the freight carrier when scheduling your appointment.
Your sauna will arrive in a box strapped to a pallet. Plan ahead for disposal or storage of packing materials.
Review the sauna assembly overview before delivery to ensure smooth installation.
We recommend keeping your schedule flexible. While we coordinate for smooth delivery, carriers may arrive early or late, with limited communication.
Sauna includes curbside delivery. The driver will offload with a lift gate.
Inspect for major exterior damage (minor box scuffs are normal).
The sauna will arrive strapped on a single pallet, movable with a pallet jack.
Have at least two people available to help. Drivers are not required to move the pallet beyond curbside but may assist if possible.
If a carrier cannot complete delivery:
Smaller Truck: Theradia Wellness can arrange a smaller truck via a third-party carrier (additional costs apply).
Terminal Pickup: Pick up your sauna at the terminal using a pickup truck or trailer.
Important: Refusing delivery without choosing these options makes you responsible for return shipping, re-delivery, or storage fees.
